Office of Technology
Contact Information
| Faculty/Staff Help Desk | x4021 | Pence 2nd Floor |
| Student Help Desk/Computer Lab | x4361 | Pence 2nd Floor |
| A/V Media Control Center | x4479 | 393 |
|
Kathleen Barrett P-T Web Developer |
x4160 | 205 |
|
Brian Blackwell P-T Web Developer |
x4341 | 205 |
|
John Bolt Library & Student Help Desk Analyst |
x4338 | 206 |
|
Mark Burrowes Clinical & Student Help Desk Analyst |
x4025 | 206 |
|
Russell Confroy A/V Systems Manager |
x4024 | 393 |
|
Greta Dawson Asst. Director & Network Services Manager |
x4340 | 205F |
|
Erik Garcia P-T Graphic Designer |
x4125 | 205 |
|
Aryan Kushan Training Coordinator |
x4159 | 205E |
|
Korin Munsterman Director |
x4020 | 205A |
|
Timothy Platt Help Desk Analyst |
x4039 | 206 |
|
Bryan Rapp Sr. Web Developer |
x4185 | 205B |
|
Jason Rauch Sr. Help Desk Analyst |
x4206 | 206 |
|
Andrew Rizzardi Sr. A/V System Technician |
x4479 | 393 |
|
Tara Sabbagh Datatel Systems Analyst |
x4342 | 205C |
News
Beginning in the Summer of 2006, the Technology Office will oversee Phase I of the upgrade of classroom technology in the 6 largest classrooms and 3 seminar rooms. Phase II, that includes upgrades to the Moot Courtroom, Clinical Office classrooms and seminar rooms, and the Ceremonial Courtroom, will take place in Summer 2007. All remaining rooms will be refitted and upgraded in Summer 2008.
Services
The Office of Technology provides all technological support to the students, faculty and staff of WCL including, but not limited to:
| Application Development | Listservs |
| Audio/Visual - Classroom Technology Support | Network Services |
| Blackboard Training & Support | Podcasting & Webcasting |
| Database Development | Software Purchasing & Licensing |
| Datatel Training & Support | Technology Training |
| Email Services | Video & Audio Editing |
| Exam Software Support & Proctoring | Videoconferencing |
| Hardware Purchasing & Maintenance | Web Development |
| Help Desk Support | And more ... |
Support
For support with the services below, please see:
-
Clinic Help Desk
www.wcl.american.edu/helpdesk/clinic
or email comptech@wcl.american.edu -
Faculty & Staff Help Desk
www.wcl.american.edu/helpdesk/
or email comptech@wcl.american.edu -
Student Help Desk
www.wcl.american.edu/helpdesk/
or email comptech@wcl.american.edu -
Datatel Help Desk
http://www.wcl.american.edu/techres/datatel/helpdesk.cfm
or email datatel@wcl.american.edu -
Audio Visual Support
Email mcc@wcl.american.edu -
Blackboard Help Desk
Email blackboard@wcl.american.edu -
Datatel Training
Contact Tara Sabbagh at datatel@wcl.american.edu -
Software Training
Contact Aryan Kushan at akushan@wcl.american.edu -
Current Training Calendar
www.wcl.american.edu/go/lab -
Web, Application & Database Development
Email webmaster@wcl.american.edu
